Over those past years that I have been maintaining floors for commercial and residential properties, I still encounter some difficulties towards the relationship between our clients and our company in terms of their expectations. Good communication and an excellent explanation of services would greatly benefit both consumer and cleaners. I have gathered these tips and information for this purpose.
These are some steps that consumers have to know before hiring a professional cleaner.
Always remember to exercise your proper and due diligence before hiring a cleaner. Finding and maintaining a quality cleaning service provider begins with a good relationship, good communication, and a commitment to making the process work!
"PLEASE READ" - This Responsibility does not fall solely upon the cleaning provider. You share part of the responsibility too.
* Always ask if they are licensed and insured.
* Ask some detailed description of the service they will provide for you.
* Ask if you will be charged for any miscellaneous services,and will you be notified before they implement them?In this case there will be an understanding.Since there are a lot of "Bait and Switch Advertising".
*Get an approximate estimate for your project.
*What safety concerns do you have?
*What are your cleaning expectations?
*What details are most important to you?
*Are you concerned about the chemicals?
*Do you have any specific time of the day for job implementation?
*Ask about any special services,prices or cleaning specials.
*Have you received price quotes from a variety of cleaning companies?
*How many service providers will be coming to the home?
*How long will it take them to complete the service?
*Let them tell you as much as possible about themselves and their services.This way you can determine if they match your criteria.
*Trust is very important.
*The service providers will be in your home and at times unsupervised.At the beginning of the conversation and introduction you can gain a sense of the person or the company you are dealing with.
These tips will help the general consumer proper guidance about hiring and this article was created for the purpose of minimizing miscommunications or misunderstandings between the consumer and service provider.
By: RJ Cleaning and Restoration |
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